Frequently Asked Questions
Here are many of the common questions and answers (FAQs) about Anna Naturals’ all-natural skin care products and herbal teas. If you can’t find an answer to your question, please fill out the contact form on this page.
ORDERS & SHIPMENTS
When should I expect to receive my order?
Can I request expedited shipping?
Do you offer free shipping?
What payment methods do you accept?
We accept all major credit cards including VISA, Mastercard, American Express and Discover, as well as PayPal.
I’m having trouble placing an order, what should I do?
If you’re having trouble placing an order online, you can either call us at 888-815-6269 and speak with someone in Retail Sales, or you can e-mail us at email@example.com.
What taxes are charged?
For orders placed online, taxes are not charged. Please check your local store if purchasing in-store for tax rates.
Are your products organic?
Are there any harsh chemicals, synthetics or preservatives in your products?
How do you scent your products, if you don’t use “fragrance”?
Are your products safe for pregnancy and nursing?
What is the shelf life of your products?
I would like to try your product before I buy it, do you offer free samples?
Do you allow returns? What is your return process?
AFFILIATES & WHOLESALE
I love Anna Naturals’ products! Do you offer an Affiliate Program?
I own a retail store and would love to carry your products – do you offer Wholesale discounts?
Yes, we do! Please submit a wholesale request or call 888-815-6269 to learn more about our Wholesale Program.
BLOGGERS & MEDIA
I have a blog. Do you ever do product reviews or giveaways?
Do you have a media contact?
We’d love to hear from you!
PO Box 385
Lehi, UT 84043